Tustin Recruiting
Tustin Recruiting
E-commerce Operations Manager Resume Template
A professional resume template tailored for E-commerce Operations Manager positions, highlighting technical skills and project experience brought to you by Tustin Recruiting.
[Your Full Name]
E-commerce Operations Manager
Summary
Results-driven professional with over 5 years of experience in optimizing online store logistics and fulfillment processes. Proven track record of delivering high-quality solutions and enhancing operational performance.
Skills
languages:
frameworks:
tools: Shopify, Magento, SAP, Tableau, Google Analytics
concepts: Supply Chain Optimization, Inventory Management, Process Improvement, Vendor Management, Data Analysis
Experience
E-commerce Operations Manager
Global Goods Inc.
Jan 2022 - Present
- Improved fulfillment speed by 30% by redesigning the warehouse layout and implementing automation tools.
- Reduced shipping costs by 20% through strategic vendor negotiations and bulk shipping discounts.
- Spearheaded the integration of a new ERP system resulting in a 15% increase in overall operational efficiency.
E-commerce Operations Specialist
ShopSmart Solutions
Mar 2019 - Dec 2021
- Managed daily operations for a 15-person team, overseeing order processing, inventory tracking, and returns management.
- Led inventory optimization projects that decreased stockouts by 25% and reduced excess inventory by 35%.
- Implemented a new logistics tracking system that improved order accuracy by 20%.
Junior Operations Coordinator
TrendTech Goods
Jun 2017 - Feb 2019
- Assisted in streamlining the order fulfillment process, reducing processing time by 15%.
- Coordinated with suppliers to improve lead times and reduce delivery delays by 10%.
- Developed regular operational reports for senior management, enhancing decision-making processes.
Education
B.S. in Supply Chain Management
Northeastern University, Boston, MA
Graduated: 2017
Projects
Warehouse Automation Implementation
Led the implementation of automation technologies in the warehouse, resulting in a 25% increase in efficiency and a 40% reduction in manual errors.
Technologies: Robotics, WMS, IoT